Privacy Policy

 

Data Collection and Data Usage

The Privacy Policy deals with its guidelines related to information collection & usage of your personal information. The Department of Government Support uses its website to:

 

  1. Collect personal information for the purpose of personalizing your experience and responding to your requests/input in the most relevant way.

  2. Collect usage statistics for site management, such as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance issues. The information does not identify you personally.

  3. The following information about your visit is collected:

    • The Internet domain and/or IP address from which you access the Website.

    • The type of browser and operating system used to access the Website.

    • The date and time of visit.

    • The pages visited.

    • Sometimes, we post customer questionnaires on the website for improvement and development purposes, and no personal information is collected in these questionnaires. The data is used only for research and service improvement purposes. Participation in these questionnaires is optional.

 

Information Security

The Department of Government Support uses state of the art encryption techniques to protect all the information identified as sensitive, or any other data that is required to be secured to meet Abu Dhabi’s federal or local government regulations.

 

Protection of Personal Information

Your personal information is only available to the employees of the Department of Government Support who have a need to know it. It will not be available for public inspection without your consent.

Any user supplying us with his/her personal details is entitled to review, or amend those personal details at any time.

Your personal information will only be used to inform you about the status of the services you have started and/or to evaluate your participation in order to improve the contents of the site. The Department of Government Support shall not sell, exchange or distribute the data obtained by it for any commercial or marketing purposes.

There are several places throughout the website that may link to other web sites that do not operate under the privacy practices of the Department of Government Support. We encourage visitors to review each site's privacy policy before disclosing any personally identifiable information.

 

Cookies

Cookies are text files, or entries in larger files, utilized to distinguish between visitors to a website, and to track information during multiple visits to a website. We use "temporary cookies" and such temporary cookies expire upon the end of the browsing session. The use of cookies is a standard practice among Internet websites. Most Internet web browsers may be customised to reject cookies, to only accept or reject cookies by user intervention, or to delete cookies. Rejecting and/or removing cookies, however, may lead to loss of functionality on those pages requiring cookies to function fully.

 

Other websites and Applications

The privacy policy applies only to the website of the Department of Government Support. In the event of shifting to another website,you should read the privacy policy of that website to be aware of the applicable practices. The Department of Government Support will therefore not accept responsibility or liability for any harm or loss incurred as a result of surfing that website.

 

Contact Us

You may contact us if you have any questions about this privacy statement, the practices of this website, or if you have any other questions.